This guide helps agencies and captioners get started with and master Line 21's various features.
Line 21's app helps you connect your captioning software and display overlay captions.
Writer Functions
You don't - Line21 will track your active captioning minutes for you and you will be charged only for minutes used. See more about billing here.
Absolutely - as .TXT, .SRT, and .VTT. You can download your translated languages as well. Yes, we support Ai Translations as well.
Viewer Options
You can video encode too and simultcast to several RTMP endpoints! Under destinations check for 607/708 encoding.
We are able to integrate via API with all the standard platforms: Zoom, YouTube, MS Teams. If we don't have it listed, let us know and we'll have it in record time!
Translations
We provide translations in 111 languages. We use the best engines in the market, to ensure accuracy and stay ahead of the curve. See all about Ai Translations.
AI Proofreader
Once you enable the Ai Proofreader you can provide context information to prepare it. You have a choice of three trust modes and two speed settings. Read all about it here.
You feed context glossary and terms. We encourage you to book a free demo with us before first use to ensure you're maximizing its potential.
Billing
There's a basic pay-as-you-go plan. You pay for minutes used at month end on a fixed rate. You can also buy bundles of minutes upfront to optimise cost (up to 50% off standard price). Read about minutes and billing.
You will be invoiced separately at the end of each month, for all active minutes of either service used. See billing for current rates. Contact us for special use cases.
Absolutely - and talk to us if you want a different package. See packages here.
Technical
Yes, we support all modern browsers. Best experience on Google Chrome, Microsoft Edge, Mozilla Firefox and other browsers based on these. Including Safari. If you have a special use case, contact us.
We've built Line 21 on an architecture that allows for a virtually endless scalability. If you have a particularly large event and you want to discuss further, contact us.
Additional Questions
At this time, no - though we are actively working on a solution that will allow respeakers to work directly in our platform without other software solutions required. Stay tuned - subscribe to our newsletter here. Or contact us if you want to know more.
At this time, no - though this will also change in the future. Contact us if you want to chat about this.
Created by L21 Limited, 2023-2024.