# Pricing

Start free and pay only for what you use, or choose a plan with hours included every month. Prices in USD; visitors in the UK and EU see the same figures in GBP or EUR.

Machine-readable: [pricing.json](https://line-21.com/pricing.json).

## Plans

### Pay as you go — $0 / month

For individual human captioners, respeakers, Velotype writers and small agencies.

- Unlimited projects
- Unlimited manual captioning minutes
- Unlimited text destinations: browser, overlay, Zoom, Teams and YouTube
- Every other service at pay as you go rates

### Essential — $199 / month

For teams running regular events with AI captions.

Everything in Pay as you go, plus each month

- 20 hours of ASR
- 20 hours of AI Proofreader
- 5 translation language-hours
- 1,000 HLS viewer-hours
- 5 RTMP channel-hours
- Pro support: email, chat and phone

AI dubbing and usage beyond the included hours at pay as you go rates.

### Pro — $599 / month

For productions streaming in several languages, every week.

Everything in Pay as you go, plus each month

- 60 hours of ASR
- 60 hours of AI Proofreader
- 20 translation language-hours
- 5,000 HLS viewer-hours
- 30 RTMP channel-hours
- 10 AI dubbing language-hours
- Pro support: email, chat and phone

Usage beyond the included hours at pay as you go rates.

### Enterprise — tailored

For organisations that need volumes, terms and support to fit.

- Yearly volumes with graduated discounts
- Every service, tailored to your workflow
- Custom SLA and integrations
- Dedicated account manager

Build a custom yearly or monthly plan: [plan builder](https://line-21.com/plans.md).

## Support

| Support level | Pay as you go | Essential | Pro | Enterprise |
| --- | --- | --- | --- | --- |
| Basic support: Email-based support. | Included | Included | Included | Included |
| Pro support: Email, chat and phone support. | — | Included | Included | Included |
| Enterprise support: Dedicated account manager and a custom SLA agreed with your team. | — | — | — | Included |
| Live event support: A support engineer on standby during your events. Booked separately on every plan. | From $100 / hour | From $100 / hour | From $100 / hour | From $100 / hour |

## Pay as you go rates

Every service is available on every plan. Pay as you go accounts are billed at these rates; paid plans use them for usage beyond their included hours.

| Service | Rate | Description |
| --- | --- | --- |
| Manual captioning | Included | Bring your own captioners, respeakers or Velotype writers. Their captions reach browser, overlay and API token destinations such as Zoom, Teams and YouTube at no cost, with no limits. |
| Human captioners | from $120 / hour | We work with a large network of professional captioners and captioning agencies to cover a wide variety of languages and timezones. |
| ASR: automatic speech recognition | $15 / hour | Use speech-to-text models to automatically create captions with up to 97% accuracy. |
| AI Proofreader | $21 / hour | Safeguard your captions against typos and name errors using a context-aware AI. |
| AI translations | $9 / language-hour | Translate captions automatically into 120 languages. Billed for each language you add. |
| AI dubbing | $30 / language-hour | Live spoken-language interpretation with synthesised voice tracks, alongside your captions and translations. |
| RTMP video encoding | $24 / channel-hour | Captions encoded into your stream and sent wherever you already broadcast. |
| HLS video streaming | $0.12 / viewer-hour | Go directly to your audience with an embeddable player that shows every caption language. |
| Meetings | $6 / hour | Make multi-language meetings more accessible with real-time captions and translations. |
| Venues | $3 / hour | Power a full-time schedule of mixed pre-recorded and live events for accessible venues. |
| Live event support: standard support hours | $100 / hour | A support engineer on standby for your live event, 09:00 - 18:00 UK time. |
| Live event support: extended support hours | $200 / hour | A support engineer on standby for your live event, 06:00 - 09:00 and 18:00 - 23:00 UK time. |
| Live event support: out-of-hours / weekends | $300 / hour | A support engineer on standby for your live event at night and over the weekend. |

Talk to us: [contact page](https://line-21.com/contact) or hello@line-21.com.