{"source":"https://line-21.com/pricing","currency":"USD","currencyNote":"Reference currency is USD. GBP and EUR prices use the same figures and are estimates.","plans":[{"id":"payg","name":"Pay as you go","monthlyPrice":0,"audience":"For individual human captioners, respeakers, Velotype writers and small agencies.","includes":["Unlimited projects","Unlimited manual captioning minutes","Unlimited text destinations: browser, overlay, Zoom, Teams and YouTube","Every other service at pay as you go rates"],"note":null},{"id":"essential","name":"Essential","monthlyPrice":199,"audience":"For teams running regular events with AI captions.","includes":["20 hours of ASR","20 hours of AI Proofreader","5 translation language-hours","1,000 HLS viewer-hours","5 RTMP channel-hours","Pro support: email, chat and phone"],"note":"AI dubbing and usage beyond the included hours at pay as you go rates."},{"id":"pro","name":"Pro","monthlyPrice":599,"audience":"For productions streaming in several languages, every week.","includes":["60 hours of ASR","60 hours of AI Proofreader","20 translation language-hours","5,000 HLS viewer-hours","30 RTMP channel-hours","10 AI dubbing language-hours","Pro support: email, chat and phone"],"note":"Usage beyond the included hours at pay as you go rates."},{"id":"enterprise","name":"Enterprise","monthlyPrice":null,"audience":"For organisations that need volumes, terms and support to fit.","includes":["Yearly volumes with graduated discounts","Every service, tailored to your workflow","Custom SLA and integrations","Dedicated account manager"],"note":null}],"support":[{"level":"Basic support","description":"Email-based support.","availability":{"payg":"included","essential":"included","pro":"included","enterprise":"included"}},{"level":"Pro support","description":"Email, chat and phone support.","availability":{"payg":"none","essential":"included","pro":"included","enterprise":"included"}},{"level":"Enterprise support","description":"Dedicated account manager and a custom SLA agreed with your team.","availability":{"payg":"none","essential":"none","pro":"none","enterprise":"included"}},{"level":"Live event support","description":"A support engineer on standby during your events. Booked separately on every plan.","availability":{"payg":"paid","essential":"paid","pro":"paid","enterprise":"paid"}}],"liveSupportFromPerHour":100,"payAsYouGoRates":[{"id":"minutes","service":"Manual captioning","unit":null,"price":0,"included":true,"from":false,"description":"Bring your own captioners, respeakers or Velotype writers. Their captions reach browser, overlay and API token destinations such as Zoom, Teams and YouTube at no cost, with no limits."},{"id":"captioners","service":"Human captioners","unit":"hour","price":120,"included":false,"from":true,"description":"We work with a large network of professional captioners and captioning agencies to cover a wide variety of languages and timezones."},{"id":"asr","service":"ASR: automatic speech recognition","unit":"hour","price":15,"included":false,"from":false,"description":"Use speech-to-text models to automatically create captions with up to 97% accuracy."},{"id":"aiproofreader","service":"AI Proofreader","unit":"hour","price":21,"included":false,"from":false,"description":"Safeguard your captions against typos and name errors using a context-aware AI."},{"id":"aitranslations","service":"AI translations","unit":"language-hour","price":9,"included":false,"from":false,"description":"Translate captions automatically into 120 languages. Billed for each language you add."},{"id":"interpretation","service":"AI dubbing","unit":"language-hour","price":30,"included":false,"from":false,"description":"Live spoken-language interpretation with synthesised voice tracks, alongside your captions and translations."},{"id":"encoding","service":"RTMP video encoding","unit":"channel-hour","price":24,"included":false,"from":false,"description":"Captions encoded into your stream and sent wherever you already broadcast."},{"id":"video","service":"HLS video streaming","unit":"viewer-hour","price":0.12,"included":false,"from":false,"description":"Go directly to your audience with an embeddable player that shows every caption language."},{"id":"meetings","service":"Meetings","unit":"hour","price":6,"included":false,"from":false,"description":"Make multi-language meetings more accessible with real-time captions and translations."},{"id":"venues","service":"Venues","unit":"hour","price":3,"included":false,"from":false,"description":"Power a full-time schedule of mixed pre-recorded and live events for accessible venues."},{"id":"supportStandardHours","service":"Live event support: standard support hours","unit":"hour","price":100,"included":false,"from":false,"description":"A support engineer on standby for your live event, 09:00 - 18:00 UK time."},{"id":"supportExtendedHours","service":"Live event support: extended support hours","unit":"hour","price":200,"included":false,"from":false,"description":"A support engineer on standby for your live event, 06:00 - 09:00 and 18:00 - 23:00 UK time."},{"id":"supportOutOfHours","service":"Live event support: out-of-hours / weekends","unit":"hour","price":300,"included":false,"from":false,"description":"A support engineer on standby for your live event at night and over the weekend."}],"planBuilder":{"url":"https://line-21.com/plans","hours":{"min":50,"max":50000,"default":500},"monthlySurcharge":0.2,"volumeTiers":[{"upTo":250,"priceFactor":1},{"upTo":1000,"priceFactor":0.85},{"upTo":5000,"priceFactor":0.7},{"upTo":20000,"priceFactor":0.55},{"upTo":null,"priceFactor":0.4}],"services":{"captions":{"label":"Live captioning + translations","description":"Real-time captions with AI translations into any number of languages.","pricePerHour":20,"alwaysOn":true},"aiDubbing":{"label":"AI dubbing (interpretation)","description":"Live spoken-language interpretation with synthesised voice tracks.","pricePerHour":30,"requires":"encoding"},"encoding":{"label":"Video encoding","description":"CEA 608/708 caption encoding, SRT / RTMP ingest and simulcast output in RTMP / SRT / HLS.","pricePerHour":24},"proofreader":{"label":"AI proofreader","description":"Context-aware AI that catches typos and name errors live.","pricePerHour":21,"included":true}},"standardSupport":{"basic":{"label":"Basic","description":"Email-based support.","surcharge":0},"pro":{"label":"Pro","description":"Email, chat and phone support.","surcharge":0.15},"enterprise":{"label":"Enterprise","description":"Dedicated account manager and a custom SLA agreed with your team.","surcharge":0.3}},"liveSupport":{"standardHours":{"label":"Standard support hours","window":"09:00 - 18:00 UK time","pricePerHour":100},"extendedHours":{"label":"Extended support hours","window":"06:00 - 09:00 and 18:00 - 23:00 UK time","pricePerHour":200},"outOfHours":{"label":"Out-of-hours / weekends","window":"Nights and weekends","pricePerHour":300}}}}